Terms & Conditions

Last Updated: September 2025

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Welcome to Badgeman. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

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1. Company Information

Badgeman has been a trusted provider of custom embroidery and textile personalization since 1995. We serve institutional clients, military bases, government agencies, and individual customers with a commitment to quality, reliability, and personal service.

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2. Use of Website

This website and its content are provided for personal and commercial use related to our products and services. You agree not to misuse the site, attempt unauthorized access, or use the site for unlawful purposes.

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3. Products and Services

Badgeman specializes in:

• Custom embroidery design and production (logos, name tapes, specialty items)

• High-volume contract fulfillment for military and institutional clients

• Direct-to-consumer sales through our website, Etsy, and other platforms

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We strive for accuracy in all product descriptions and pricing but reserve the right to correct errors or update information at any time without prior notice.

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4. Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information. Payments are processed securely through approved third-party providers.

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5. Shipping and Delivery

We aim to ship all orders promptly. Delivery times may vary based on location, volume, or circumstances outside our control. Customers are responsible for providing accurate shipping information.

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6. Returns and Refunds

Custom embroidery is made-to-order and generally non-refundable. If your order arrives damaged or incorrect due to our error, please contact us within 7 business days for resolution.

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7. Intellectual Property

All content on this site—including logos, designs, images, and text—is the property of Badgeman and may not be copied, reproduced, or used without prior written consent.

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8. Limitation of Liability

Badgeman is not liable for indirect, incidental, or consequential damages arising from use of this website or our products. Our total liability shall not exceed the amount paid for the product in question.

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9. Privacy

We respect your privacy. Please review our [Privacy Policy] for details on how we handle your information.

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10. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in courts located within Texas.

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11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.